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Modul

Organization records

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the organizational structure.

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe the relationships between parts of the organizational structure
Differentiate between a work group and an organizational structure
Modify an existing organizational structure
Create a work group and a work queue

Üben Sie das Gelernte in der folgenden Challenge:

Updating Assignment routing v4

In der folgenden Mission verfügbar:

Case Management Intermediate v3

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