Module

Adding optional Actions to a workflow

Archived

3 Rubriques

25 mins

Visible to: All users

Débutant

Pega Platform 8.5

Case Management

Anglais

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Après avoir terminé ce module, vous pourrez :

Identify the role of optional actions in a case workflow

Add an optional action to a workflow

Optional Actions

10 mins

Adding optional actions to cases

5 mins

Adding optional actions to stages

5 mins

Quiz du module

5 mins