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Module

Configuring and running simulation tests

10 Rubriques

2 heures

Pega Customer Decision Hub 8.5
Visible to: All users
Débutant Pega Customer Decision Hub 8.5 Anglais

Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful intelligence that can help you improve business decision-making. For example, learn how to run and use different simulations to improve the performance and ethicality of your next-best-action strategy by testing your engagement policies against a set of customers.

Après avoir terminé ce module, vous pourrez :

Explain what simulation testing is
Define the different types of simulations
Analyze customer distribution using value finder
Run an audience simulation test
Analyze results of simulations using reports
Detect unwanted bias in engagement policies
Use scenario planning to understand the effects of business changes
Use a decisioning simulation to test a decision strategy on thousands of customers at once
Run alternative strategies and compare the results using Visual Business Director

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