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AI for 1:1 Customer Engagement

Pega Customer Decision Hub Foundation

Pega NLP Essentials

Pega Process AI Essentials

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Défis

    1h 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Adaptive analytics overview

    • Module

      Adaptive analytics overview

      4 Rubriques

      35 mins

      Visible to: All users
    • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

    Adaptive models

    Applying NLP for Case classification

    • Module

      Applying NLP for Case classification

      1 Rubrique

      10 mins

      Pega Platform '24.1 Visible to: All users
    • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

    Creating parameterized predictors

    • Module

      Creating parameterized predictors

      1 Rubrique

      15 mins

      Pega Customer Decision Hub 8.6 Visible to: All users
    • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

    Creating predictions

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