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Case Life Cycle design for Business Architects

Managing data values for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Capturing and presenting data

Configuring chat queues and routing

  • Module

    Configuring chat queues and routing

    5 Rubriques

    40 mins

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Creating a Pega Platform application

Creating a data relationship

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Rubrique

    10 mins

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

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