Search
Pega Platform applications
-
Module
Pega Platform applications
4 Rubriques
30 mins
-
Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...
Application data manipulation
-
Module
Application data manipulation
2 Rubriques
15 mins
-
In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...
Application deployment for Business Architects
-
Module
Application deployment for Business Architects
2 Rubriques
35 mins
-
Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Application essentials
-
Module
Application essentials
4 Rubriques
40 mins
-
Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
...
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Rubrique
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Approvals and SLAs
-
Module
Approvals and SLAs
3 Rubriques
35 mins
-
Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Completing work on time
-
Module
Completing work on time
2 Rubriques
25 mins
-
Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Architecture and design during the Prepare phase
-
Module
Architecture and design during the Prepare phase
6 Rubriques
1h 30 mins
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Authenticating customers using Digital Messaging
-
Module
Authenticating customers using Digital Messaging
2 Rubriques
20 mins
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Automating workflow decisions
-
Module
Automating workflow decisions
1 Rubrique
15 mins
-
Automate decision-making to reduce processing time and ensure consistency between Cases.