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Leveraging reports in the contact center
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Défi
Leveraging reports in the contact center
4 Tâches
15 mins
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Merging rule branches using the Merge pipeline
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Défi
Merging rule branches using the Merge pipeline
7 Tâches
15 mins
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You are the PegaGP Release Manager and an Application Developer for the PegaGP application.
As the Release Manager, you are responsible for managing...
Monitoring the guardrail compliance score
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Défi
Monitoring the guardrail compliance score
2 Tâches
10 mins
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The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...
Performing Pega scenario testing
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Défi
Performing Pega scenario testing
2 Tâches
15 mins
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the
Performing Pega unit testing
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Défi
Performing Pega unit testing
3 Tâches
15 mins
Pega Platform 8.7 -
For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...
Securing an application using attribute-based access control
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Défi
Securing an application using attribute-based access control
4 Tâches
30 mins
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Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
Securing an application using role-based access control
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Défi
Securing an application using role-based access control
2 Tâches
20 mins
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In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...
Using RBAC to organize and manage access to case attachments
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Défi
Using RBAC to organize and manage access to case attachments
4 Tâches
30 mins
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...
Running application-level test coverage
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Défi
Running application-level test coverage
2 Tâches
10 mins
Pega Platform 8.7 -
As an application developer, capture the test coverage of your Pega Platform™ application. Test coverage metric can be used to understand if there are...
Unit-Test-Regeln
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Défi
Unit-Test-Regeln
4 Tâches
15 mins
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Wenn ein Benutzer bei einem Case „Assistance Request“ wegen Pannenhilfe die Fahrzeugmarke eingibt, werden ein oder mehrere zugeordnete Modelle in der...