Search
Configuring a dashboard
-
Module
Configuring a dashboard
1 Rubrique
15 mins
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Controlling Case workflow for Business Architects
-
Module
Controlling Case workflow for Business Architects
6 Rubriques
1h 25 mins
-
As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Creating a child Case
-
Module
Creating a child Case
1 Rubrique
15 mins
-
Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Customer Decision Hub predictions
-
Module
Customer Decision Hub predictions
3 Rubriques
35 mins
-
Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Decision tables and trees
-
Module
Decision tables and trees
4 Rubriques
35 mins
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a customer Microjourney
-
Module
Defining a customer Microjourney
5 Rubriques
50 mins
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Rubriques
1h 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Defining prediction patterns
-
Module
Defining prediction patterns
2 Rubriques
20 mins
-
Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Designing an approval Process
-
Module
Designing an approval Process
1 Rubrique
15 mins
-
To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Designing reports with multiple sources
-
Module
Designing reports with multiple sources
4 Rubriques
55 mins
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...