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PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Défis

    1h 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    System Architect

    24.1 Release notes

    • Module

      24.1 Release notes

      2 Rubriques

      25 mins

      Pega Platform '24.1 Visible to: All users
    • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

    Application quality practices

    • Module

      Application quality practices

      5 Rubriques

      40 mins

      All Products Visible to: All users
    • This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...

    Applying the advanced features of test automation

    • Module

      Applying the advanced features of test automation

      4 Rubriques

      25 mins

      All Products Visible to: All users
    • Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

    Building the customer analytical data model

    • Module

      Building the customer analytical data model

      9 Rubriques

      1h 55 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Module

      Building the Customer Insights Cache

      9 Rubriques

      1h 45 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Deployment Manager

    • Module

      Deployment Manager

      4 Rubriques

      38 mins

      All Products Visible to: All users
    • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

    DevOps

    • Module

      DevOps

      5 Rubriques

      50 mins

      All Products Visible to: All users
    • This module outlines the concepts, importance, and the implementation of DevOps practices.

    Generating test coverage reports

    • Module

      Generating test coverage reports

      4 Rubriques

      25 mins

      All Products Visible to: All users
    • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

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