Search
Configuring Digital Messaging Manager
-
Module
Configuring Digital Messaging Manager
8 Rubriques
1h 10 mins
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a child Case
-
Module
Creating a child Case
1 Rubrique
15 mins
-
Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Temporäre Cases erstellen und permanent machen
-
Module
Temporäre Cases erstellen und permanent machen
3 Rubriques
20 mins
-
Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.
Defining a customer Microjourney
-
Module
Defining a customer Microjourney
5 Rubriques
50 mins
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Customizing the appearance of a form
-
Module
Customizing the appearance of a form
4 Rubriques
40 mins
-
Organize information for end-users by using layouts and controls for easy navigation through forms.
Decision tables and trees
-
Module
Decision tables and trees
4 Rubriques
35 mins
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Design system history and definition
-
Module
Design system history and definition
3 Rubriques
41 mins
-
This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
Determination of user and business needs
-
Module
Determination of user and business needs
4 Rubriques
47 mins
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
-
Module
Determining user and business needs
4 Rubriques
47 mins
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Identifying duplicate Cases
-
Module
Identifying duplicate Cases
1 Rubrique
10 mins
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.