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Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Sizing a Pega Platform project

Identifying duplicate Cases

Sending emails during Case processing

Full Case Views

Getting started with Digital Messaging

  • Module

    Getting started with Digital Messaging

    2 Rubriques

    15 mins

    Visible to: All users
  • In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...

Skipping a Process or a Stage

Nurturing leads and opportunities

Pega Constellation design system

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