Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Customizing the customer service user interface

  • Module

    Customizing the customer service user interface

    2 Rubriques

    15 mins

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

The Data Model

Validating data against business logic

Validating data in Dev Studio

Saving data to a system of record

Datenmodell anzeigen

Decision tables and trees

Identifying duplicate Cases

Sending emails during Case processing

eBusiness Services

  • Module

    eBusiness Services

    4 Rubriques

    40 mins

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice