Search
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Rubrique
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Approvals and SLAs
-
Module
Approvals and SLAs
3 Rubriques
35 mins
-
Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Assigning and completing work for Business Architects
-
Module
Assigning and completing work for Business Architects
4 Rubriques
1h
-
As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...
Automating workflow decisions
-
Module
Automating workflow decisions
1 Rubrique
15 mins
-
Automate decision-making to reduce processing time and ensure consistency between Cases.
Automation shapes in the Case Life Cycle
-
Module
Automation shapes in the Case Life Cycle
1 Rubrique
20 mins
-
Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...
Calculating fields using Decision tables
-
Module
Calculating fields using Decision tables
1 Rubrique
25 mins
-
In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Cascading approvals
-
Module
Cascading approvals
1 Rubrique
20 mins
-
Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...
Case Life Cycle design for Business Architects
-
Module
Case Life Cycle design for Business Architects
6 Rubriques
1h 15 mins
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Case Management
-
Module
Case Management
11 Rubriques
1h 35 mins
-
Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Collaboration with users
-
Module
Collaboration with users
1 Rubrique
20 mins
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.