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Team application development

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Reviewing log files

Adding a new property to an existing entity

Refining an Agile Workbench backlog

Designing a mobile app experience

UI für eine mobile App entwerfen

Configuring application Rulesets

Configuring business conditions

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