Search
Perpetual KYC with event-driven architecture
-
Module
Perpetual KYC with event-driven architecture
3 Rubriques
35 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Pipeline templates
-
Module
Pipeline templates
6 Rubriques
41 mins
All Products -
This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...
Predicting case completion
-
Module
Predicting case completion
1 Rubrique
15 mins
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
-
Module
Predicting fraud
1 Rubrique
15 mins
-
Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
-
Module
Predicting missing the Service-Level Agreement
1 Rubrique
10 mins
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Preparing Customer Decision Hub for development
-
Module
Preparing Customer Decision Hub for development
3 Rubriques
40 mins
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
4 Rubriques
35 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Promoting rule reuse with relevant records
-
Module
Promoting rule reuse with relevant records
1 Rubrique
15 mins
-
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Quality visualization for a Pega Platform application
-
Module
Quality visualization for a Pega Platform application
3 Rubriques
25 mins
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Rule resolution
-
Module
Rule resolution
5 Rubriques
1h
-
Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...