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Escalating late work

2 Topics

15 mins

Visible to all users
Beginner Pega Platform 8.4 Pega Platform 8.5 Case Management English

Set a past deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

After completing this module, you should be able to:

Identify how the past deadline interval can help drive work to completion
Identify the elements of the past deadline interval
Configure a past deadline interval to repeat a fixed number of times

Available in the following mission:

System Architect

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