As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...