Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...

Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...