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Application migration
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Module
Application migration
3 Topics
30 mins
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
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Module
Application Rulesets
3 Topics
35 mins
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Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Module
Application versioning
1 Topic
15 mins
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Inviting users to an application
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Module
Inviting users to an application
1 Topic
10 mins
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access for Business Architects
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Module
Managing application access for Business Architects
2 Topics
30 mins
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Case Life Cycle design for Business Architects
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Module
Case Life Cycle design for Business Architects
6 Topics
1 hr 15 mins
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Pega positioning for Business Architects
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Module
Pega positioning for Business Architects
7 Topics
1 hr 40 mins
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
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Module
Pega tools that support Scrum for Business Architects
6 Topics
1 hr 45 mins
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Configuring chat queues and routing
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Module
Configuring chat queues and routing
5 Topics
40 mins
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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Module
Configuring Digital Messaging Manager
8 Topics
1 hr 10 mins
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...