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Managing application access for Business Architects

Case Life Cycle design for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Configuring common phrases for agents

Creating a Pega Platform application

Creating custom tabs

  • Module

    Creating custom tabs

    2 Topics

    25 mins

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Regeln erstellen und aktualisieren

Customizing the customer service user interface

  • Module

    Customizing the customer service user interface

    2 Topics

    15 mins

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Tracking and auditing changes to data

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