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PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 hr 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    System Architect

    24.1 Release notes

    • Module

      24.1 Release notes

      2 Topics

      25 mins

      Pega Platform '24.1 Visible to: All users
    • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

    Testing your application

    Application quality practices

    • Module

      Application quality practices

      5 Topics

      40 mins

      All Products Visible to: All users
    • This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...

    Applying NLP for Case classification

    • Module

      Applying NLP for Case classification

      1 Topic

      10 mins

      Pega Platform '24.1 Visible to: All users
    • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

    Applying the advanced features of test automation

    • Module

      Applying the advanced features of test automation

      4 Topics

      25 mins

      All Products Visible to: All users
    • Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

    Architecture and design during the Prepare phase

    • Module

      Architecture and design during the Prepare phase

      6 Topics

      1 hr 30 mins

      Visible to: All users
    • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

    Pega Express overview for Business Architects

    Szenariobasierte Test-Cases erstellen und ausführen

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