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Creating a household
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Challenge
Creating a household
3 Tasks
5 mins
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Noah Smith is working on an opportunity for Sara Connor. Noah just learned that Sara married Luke Patel and took her spouse's last name. Sara and Luke...
Creating a Knowledge Buddy
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Challenge
Creating a Knowledge Buddy
1 Task
10 mins
Pega Knowledge Buddy '24.1 -
As a Knowledge Buddy manager, you are tasked with creating a new Buddy for Pega Academy users. The Buddy should be able to answer any question it...
Creating a missing SLA prediction
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Challenge
Creating a missing SLA prediction
5 Tasks
45 mins
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U+ Insurance implements Pega Process AI™ to optimize Case automation. The business wants to predict whether an incoming claim has a high probability...
Creating a Pega Email Bot
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Challenge
Creating a Pega Email Bot
2 Tasks
15 mins
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The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating a real-time container
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Challenge
Creating a real-time container
2 Tasks
5 mins
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The infrastructure team at U+ Bank is about to enable the website to communicate with Pega Customer Decision Hub™. To proceed, they must agree with...
Creating a sales cadence
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Challenge
Creating a sales cadence
2 Tasks
10 mins
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Your company wants to optimize sales representative productivity by creating sales cadences based on best practices. You have been tasked with...
Creating a treatment
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Challenge
Creating a treatment
2 Tasks
5 mins
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The creative department has designed an image to promote the Standard card action. The image is intended to be displayed when customers log in to...
Creating a troubleshooter
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Challenge
Creating a troubleshooter
4 Tasks
15 mins
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The Pega Knowledge Troubleshooter provides dynamic diagnostics capabilities to help diagnose common product or service issues. It contains related...
Creating activities and tasks
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Challenge
Creating activities and tasks
2 Tasks
10 mins
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Sales representative Noah Smith has been working on an opportunity for Ian Thomas. Ian just called Noah and requested additional information that...
Creating an action
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Challenge
Creating an action
3 Tasks
5 mins
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The System Architect just completed running the Setup Wizard for Pega Customer Decision Hub™ for Financial Services industry. The Financial Services...