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Promoting a shadow model to active status
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Challenge
Promoting a shadow model to active status
5 Tasks
10 mins
Pega Customer Decision Hub 8.8 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that customers receive on its website. The bank makes a proactive...
Replacing a predictive model
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Challenge
Replacing a predictive model
3 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on its website. The bank makes a proactive...
Shadowing an adaptive model
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Challenge
Shadowing an adaptive model
4 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on the U+ Bank website. A prediction...
Training a topic model to improve email routing
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Challenge
Training a topic model to improve email routing
5 Tasks
20 mins
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U+ Bank plans to use text predictions to route incoming emails to the appropriate department based on the topic of the email. For several use cases...
Updating a dialog
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Challenge
Updating a dialog
1 Task
15 mins
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U+ Bank wants their CSRs to be more formal when interacting with customers. You have been asked to update the dialog in the Address Change service...
Using behavioral data as predictors
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Challenge
Using behavioral data as predictors
4 Tasks
10 mins
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U+ Bank is implementing cross-selling of their credit cards on the web by using Pega Customer Decision Hub™. All available customer data, including...
Using model scores as predictors
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Challenge
Using model scores as predictors
4 Tasks
15 mins
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U+ Bank is implementing cross-selling of its credit cards on the web by using Pega Customer Decision Hub™. To further enhance the predictive power of...
Using parameterized predictors
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Challenge
Using parameterized predictors
4 Tasks
30 mins
Pega Customer Decision Hub '24.1 -
U+ Bank is cross-selling their credit cards on the web by using Pega Customer Decision Hub™. All available customer data, including financial...