Entities in Pega Government Platform

Government agencies often need to capture details of various constituents/citizens, known as Person entities, as part of the application intake process of various business use cases.

Pega Government Platform provides you the following features for person entities:

• Person data model - Contains generic properties and fields that help capture the information of a person/citizen.
• Reusable components  - Leverage to capture the basic information of a person, detailed information of a person, manage the information and search and view all the details.
• Manage Entity - Various components can be used to manage information such as education, experience, and training associated with any person entity.
• Duplicate check - The system identifies duplicate entities.
• Multiple person entries - For business requirements, multiple person entities can also be added as part of a single step in a case type by using the Manage multiple persons flow component.

There is always a business need to capture the details of Business entities in government application intake processes.

Pega Government Platform provides you the following features for business entities:

• Business data model - Contains all the properties related to Business entities, the branches, the employees, and so on.
• Reusable components - Useful to capture business-related information, manage the information, and search and view capabilities.
• Approval - Business entity creation goes through an approval stage by either the supervisor or the manager.
• Duplicate check - The system identifies duplicate entities.

Government agency intake applications often capture details about entities such as hospitals, storage facilities, schools, and garages. These entities are represented in Pega Government Platform as a Facility.

Pega Government Platform comes with the following features for facility entities:

• Facility data model - Contains properties that define a facility.
• Reusable components - Allows you to capture and manage information about facility entities.

Based on your business needs, you can easily extend the data model at the implementation layer and use it for additional processing.

Pega Government Platform includes the following features for vehicle entities:

• Vehicle data model - Contains all the data fields and properties such as model, make, registration number, owner details, ownership details, and other details related to vehicle entities.
• Reusable components - Useful to manage vehicle information.
• Duplicate check - The system helps identify duplicate vehicle entities.

Household is the most important entity for various applications such as grants, the census, and other government applications.

Pega Government Platform provides a data model that includes all the household-related information and members' information that implementation teams can easily extend.

When existing household members are updated, a new household is created with updated member details by inactivating the existing household.

Pega Government Platform provides components with which users can capture, view, and manage information related to various entities to work with the data model entities.

A few examples of these components are explained here. 

Manage Business

• With this component, you can capture the details of any business entity as part of intake in any case and persist the data to the system of record (SOR).
• This component has a few configurable parameters. The component can search and fetch the details of the existing business entities based on the values of these parameters.

Manage Person with complete details

• Using this component, you can create, update, and view any person entity from the SOR. The component captures and deals with all properties of the person entity as part of intake in any case. The component also persists the data to the SOR.
• By passing the relevant values to the configurable parameters of this component, you can fetch the details of any existing person from the SOR.

Check your knowledge with the following interaction.