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Using Pega Robot Manager report data

Using report data

Administrators can manage reports and settings so that all data remains relevant to business needs. They can also distribute report data to both their teams and organizations using the export capability. To further customize reports, administrators can decide how to group usage information within their application based on different reporting intervals. For more information regarding how usage intervals work within Pega Robot Manager™, see Usage Intervals. As an administrator, you can also archive or move data from the main operation tables and then purge them from the system so that data remains pertinent.

Exporting reports

You can distribute report data to their teams and organization using the export capability in Pega Robot Manager™. You can export reports from Pega Robot Manager and save them on your computer as PDF or Microsoft Excel files. These exported reports can be distributed to software development teams, product owners, and additional administrators to observe usage trends and identify issues. 

  1. Log in to Pega Robot Manager by using a user role that has ReportAdmin or ReportWriter privileges.
  2. On the Pega Robot Manager dashboard, click Reports to open the reports landing page.
    report menu button
  3. On the All reports tab, click the report that you want to export.
    choose report to open
  4. Click Actions, and then select an export option.
    export  reports

Changing report data across different aggregation tables

Pega Robot Manager collects reporting data in half-hour increments, but administrators can specify how that data is stored and aggregated. You can choose to group data into a combination of hourly, daily, monthly, or yearly intervals.

  1. Log in to Pega Robot Manager by using a user role that has ReportAdmin or ReportWriter privileges.
  2. On the Pega Robot Manager dashboard, click Settings.
    settings menu button with reporting
  3. Hover over a report, and then click the Gear icon.
    action icon on report tile
  4. Click the Reporting tab to open the default application layer settings.
    reporting settings
  5. Click the More icon, and then select Copy settings to make a copy of current settings.
    copy settings for report
  6. In the Copy settings for reporting dialog box, set the data aggregation details.
    1. From the Select an application to copy from drop-down, copy the application settings from the default application layer to your application.
    2. Select the desired interval check boxes.
      submit copy settings
  7. Click Submit. The Inherited from column of the applied intervals displays the Current application status.
    updated current app settings
  8. OptionalTo remove a usage interval, click the Remove from current application icon.
    remove updated settings icon

Archiving operational data

You can use Pega Robot Manager to archive the data of the currently viewed application and move it to the archive tables.

Note: Once archived, data is not available for reporting. The only action available for archived data is to purge it from the system. 
  1. Log in to Pega Robot Manager by using a user role that has ReportAdmin or ReportWriter privileges.
  2. On the Pega Robot Manager dashboard, choose Settings.
    settings menu button with reporting
  3. Click the Reporting tab to open the report settings.
    open reporting settings
  4. Click the More icon, and then select Archive data
    archive data menu option
  5. In the Archive data dialog box, select an entity type that you want to archive, and then click Next.
    archive hourly records
  6. Select a date range to archive, and then click Next.
    select date for archive
  7. In the Confirm archive selection dialog box, click Submit to finish the process.
    confirm archive selection

Purging operational data

You can use Pega Robot Manager to purge data from the currently viewed application. Purging removes data permanently.

  1. Log in to Pega Robot Manager by using a user role that has ReportAdmin or ReportWriter privileges.
  2. On the Pega Robot Manager dashboard, click Settings.
    settings menu button with reporting
  3. Click the Reporting tab to open the report settings.
    open reporting settings
  4. Click the More icon, and then select Purge data.
    purge menu option
  5. In the Purge data dialog box, select an entity type that you want to purge, and then click Next.
    purge daily report data
  6. Select date range to purge, and then click Next.
    select date for purge data
  7. In the Confirm purge selection dialog box, click Submit to finish the process.
    confirm purge

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