Skip to main content

Modul

Business agility in 1:1 customer engagement overview

2 Themen

15 Min.

 Visible to: All users
Anfänger Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Englisch

Familiarize yourself with the tools and processes used to manage business changes in Pega’s 1:1 Customer Engagement solution. Learn about Pega 1:1 Operations Manager and its role in delivering business agility.

To receive updates to this module follow uson twitter

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe business agility and its importance in one-to-one customer engagement
Distinguish between business-as-usual and enterprise changes
Describe the steps involved in managing business changes in one-to-one customer engagement

In der folgenden Mission verfügbar:

Business Agility in 1:1 Customer Engagement v4

Themen

Agility in a customer engagement project

5 Min.

Change management process

5 Min.

Modulquiz

5 Min.

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice