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Creating and setting application variables
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Défi
Creating and setting application variables
2 Tâches
15 mins
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GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...
Creating a composite tab
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Défi
Creating a composite tab
2 Tâches
5 mins
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As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
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Creating a Digital Messaging interface
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Défi
Creating a Digital Messaging interface
2 Tâches
10 mins
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U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Creating field groups in Constellation Views
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Défi
Creating field groups in Constellation Views
6 Tâches
35 mins
Pega Platform '23 -
Important aspects of the UI configuration for the Tell Us More application from Sweet Life Inc. are field groups and the Search and select pattern for...
Creating partial Views with Constellation
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Défi
Creating partial Views with Constellation
4 Tâches
45 mins
Pega Platform '23 -
As a Case progresses toward resolution, users often need to review information that was previously entered or referenced earlier in the Case Life...
Customizing the user interface for agents
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Défi
Customizing the user interface for agents
2 Tâches
15 mins
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You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Validating data against business logic
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Défi
Validating data against business logic
1 Tâche
10 mins
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Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...
Validating data in Dev Studio
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Défi
Validating data in Dev Studio
2 Tâches
10 mins
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GoGoRoad customers with Standard coverage provide credit card information during the Submission Stage of an Assistance Request Case to pay for...
Saving data to a system of record
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Défi
Saving data to a system of record
3 Tâches
10 mins
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Debugging Constellation applications
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Défi
Debugging Constellation applications
8 Tâches
1h 15 mins
Pega Platform '23 -
Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...