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Business Architect

Application deployment for Business Architects

Case Life Cycle design for Business Architects

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Implementing service requests

  • Module

    Implementing service requests

    3 Rubriques

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Rubriques

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Role of a Pega Business Architect

Sizing a project in App Studio for BAs

Configuring business conditions

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