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Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Défis
4 heures 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Modules
1h 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
System Architect
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Mission
System Architect
3 Missions
18 Modules
16 Défis
1 day 20 heures 35 mins
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
24.1 Release notes
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Module
24.1 Release notes
2 Rubriques
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Application deployment for Business Architects
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Module
Application deployment for Business Architects
2 Rubriques
35 mins
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Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Application development management
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Module
Application development management
3 Rubriques
45 mins
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Project team members use the Developer Assistant pane to organize work and Agile Workbench to create, view, and update user stories, bugs, and...
Case Life Cycle design for Business Architects
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Module
Case Life Cycle design for Business Architects
6 Rubriques
1h 15 mins
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Configuring chat queues and routing
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Module
Configuring chat queues and routing
5 Rubriques
40 mins
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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Module
Configuring Digital Messaging Manager
8 Rubriques
1h 10 mins
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a case from email
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Module
Creating a case from email
2 Rubriques
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.