Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...

GoGoRoad customers with Standard coverage provide credit card information during the Submission Stage of an Assistance Request Case to pay for...

The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...

During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

Use the following...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...