Search
Identifying duplicate Cases
-
Module
Identifying duplicate Cases
1 Rubrique
10 mins
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
-
Module
Sending emails during Case processing
1 Rubrique
15 mins
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
eBusiness Services
-
Module
eBusiness Services
4 Rubriques
40 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Enhanced interrogation options
-
Module
Enhanced interrogation options
6 Rubriques
45 mins
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Enriching data with third party providers
-
Module
Enriching data with third party providers
2 Rubriques
20 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Error resolution and troubleshooting
-
Module
Error resolution and troubleshooting
4 Rubriques
30 mins
-
Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Integration errors
-
Module
Integration errors
3 Rubriques
30 mins
-
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Escalating late work
-
Module
Escalating late work
1 Rubrique
10 mins
-
Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Establishing the robotic infrastructure
-
Module
Establishing the robotic infrastructure
4 Rubriques
35 mins
-
A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Exchanging data with other applications
-
Module
Exchanging data with other applications
2 Rubriques
30 mins
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...