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Temporäre Cases erstellen und permanent machen

Szenariobasierte Test-Cases erstellen und ausführen

Defining a customer Microjourney

Decision tables and trees

DevOps

  • Module

    DevOps

    5 Rubriques

    50 mins

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Identifying duplicate Cases

Sending emails during Case processing

Escalating late work

Generating test coverage reports

  • Module

    Generating test coverage reports

    4 Rubriques

    25 mins

    All Products Visible to: All users
  • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

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