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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Decisioning Consultant

Pega Customer Decision Hub Foundation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Défis

    1h 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Building the customer analytical data model

    • Module

      Building the customer analytical data model

      9 Rubriques

      1h 55 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Module

      Building the Customer Insights Cache

      9 Rubriques

      1h 45 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Preparing Customer Decision Hub for development

    Adding a new property to an existing entity

    Importing customer data from a CSV

    • Défi

      Importing customer data from a CSV

      2 Tâches

      10 mins

      Visible to: All users
    • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

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