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Reviewing log files
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Défi
Reviewing log files
1 Tâche
15 mins
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Routing email based on content
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Défi
Routing email based on content
4 Tâches
15 mins
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Routing truck vendor and invoice cases to city manger
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Défi
Routing truck vendor and invoice cases to city manger
2 Tâches
45 mins
Pega Platform '23 -
After the vendor enrollment request is approved, the city manager must review the truck and freight details. The Truck Service Approval case must be...
Running Pega Customer Decision Hub setup wizard
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Défi
Running Pega Customer Decision Hub setup wizard
4 Tâches
45 mins
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Simulating a weather service response
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Défi
Simulating a weather service response
6 Tâches
1h
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Front Stage needs to know if the probability of rain equals or exceeds 40 percent during an event. At present, the weather forecast queries a data...
Simulating the truck rating response
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Défi
Simulating the truck rating response
5 Tâches
30 mins
Pega Platform '23 -
When the vendor registers the truck, the Executive Manager will review and either approve or reject the truck. If the truck is approved, the City...
Suggesting a reply based on email content
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Défi
Suggesting a reply based on email content
4 Tâches
15 mins
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Suggesting a service case using Customer Decision Hub
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Défi
Suggesting a service case using Customer Decision Hub
2 Tâches
15 mins
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You are configuring a Pega Customer Service™ application for U+ Bank. The bank wants to sign up high-value customers, those with a Customer Lifetime...
Suggesting offers with Customer Decision Hub
Testing a mixed-mode robotic solution for Citrix
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Défi
Testing a mixed-mode robotic solution for Citrix
4 Tâches
20 mins
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...