Skip to main content

Search

Looking for instructor-led training?

1:1 Customer Engagement Optimization

  • Mission

    1:1 Customer Engagement Optimization

    6 Modules

    5 Défis

    3 heures 30 mins

    Visible to all users
  • Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...

Always-On Outbound Customer Engagement

Application Development Foundation

  • Mission

    Application Development Foundation

    1 Mission

    7 Modules

    4 Défis

    15 heures 45 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Application Development capability

Business Agility in 1:1 Customer Engagement

  • Mission

    Business Agility in 1:1 Customer Engagement

    5 Modules

    3 Défis

    3 heures 5 mins

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Business Architect

Case Management Foundation

  • Mission

    Case Management Foundation

    14 Modules

    14 Défis

    7 heures 55 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Case Management capability.

Cross-Sell on the Web

Cross-Sell on the Web Extended

Customer Service Developer

  • Mission

    Customer Service Developer

    2 Missions

    5 Modules

    5 Défis

    16 heures 35 mins

    Visible to all users
  • In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...

Data and Integration Foundation

  • Mission

    Data and Integration Foundation

    13 Modules

    10 Défis

    9 heures 50 mins

    Visible to all users
  • Begin your journey to learn about Pega’s Data and Integration capability.

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice