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Pega Knowledge authoring
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Défi
Pega Knowledge authoring
5 Tâches
5 mins
Pega Customer Service 8.7 -
You have been asked to create content that provides customers with guidance through the process of remortgaging with U+ Bank. The goal of the content...
Performing data handling with the Toolbox
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Défi
Performing data handling with the Toolbox
6 Tâches
30 mins
Pega Robotic Automation 22.1 -
A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...
Performing Pega scenario testing
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Défi
Performing Pega scenario testing
2 Tâches
15 mins
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the
Performing Pega unit testing
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Défi
Performing Pega unit testing
3 Tâches
15 mins
Pega Platform 8.7 -
For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...
Personalizing default sales dashboards
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Défi
Personalizing default sales dashboards
1 Tâche
10 mins
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The sales representatives want to see the forecasting instead of the customer sentiment analysis on the dashboard. As a member of the sales operations...
Preparing for data migration
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Défi
Preparing for data migration
5 Tâches
25 mins
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U+ Bank, a retail bank, plans to prepare its systems to generate the artifacts and configure the settings that are required to migrate sampled data...
Presenting a single offer on the web
Prioritizing actions using AI
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Défi
Prioritizing actions using AI
4 Tâches
20 mins
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When customers log in to the U+ Bank website, they see the credit card offers for which they qualify based on the engagement policy defined by the...
Prioritizing actions with business levers
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Défi
Prioritizing actions with business levers
3 Tâches
15 mins
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The U+ Bank business team now understands how arbitration works when it uses only AI for prioritization.
However, the business occasionally needs to...
Processing a continuous Data Stream
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Défi
Processing a continuous Data Stream
6 Tâches
20 mins
Pega Platform -
U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...