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Granting robot access and distributing work
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Challenge
Granting robot access and distributing work
7 Tasks
30 mins
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To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...
Skipping a process based on business context
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Challenge
Skipping a process based on business context
1 Task
10 mins
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Implementing interactions and activities
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Challenge
Implementing interactions and activities
16 Tasks
45 mins
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When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...
Importing Pega Robot Manager
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Challenge
Importing Pega Robot Manager
2 Tasks
15 mins
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MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...
Installing Package Server
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Challenge
Installing Package Server
2 Tasks
15 mins
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MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...
Installing Pega Robot Studio
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Challenge
Installing Pega Robot Studio
4 Tasks
15 mins
Pega Robotic Automation 22.1 -
The challenges in the Robotic System Architect mission require Pega Robot Studio v22, Google Chrome, and the challenge assets. Google Chrome must be...
Integrating an attended RPA project with a Pega application
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Challenge
Integrating an attended RPA project with a Pega application
7 Tasks
45 mins
Pega Robotic Automation 22.1 -
U+ Bank has developed a customer support application to process credit card transaction disputes. The application does not communicate easily with the...
Integrating an unattended RPA project with a Pega application
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Challenge
Integrating an unattended RPA project with a Pega application
6 Tasks
15 mins
Pega Robotic Automation 22.1 -
U+ Bank has developed a Customer Support application to process credit card transaction disputes. The goal of the application is to streamline the...
Integrating external customer service data
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Challenge
Integrating external customer service data
5 Tasks
30 mins
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Interrogating Windows and web applications
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Challenge
Interrogating Windows and web applications
6 Tasks
30 mins
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Your solution contains both projects and associated application adapters, and the next step is interrogation. The process calls for logging in to the...