Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...

You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...

As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...