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Debugging Constellation applications
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Challenge
Debugging Constellation applications
8 Tasks
1 hr 15 mins
Pega Platform '23 -
Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...
Exploring the DX API with Postman
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Challenge
Exploring the DX API with Postman
9 Tasks
1 hr
Pega Platform '23 -
The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...
Integrating external customer service data
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Challenge
Integrating external customer service data
5 Tasks
30 mins
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Leveraging reports in the contact center
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Challenge
Leveraging reports in the contact center
4 Tasks
15 mins
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Managing Application Settings
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Challenge
Managing Application Settings
2 Tasks
30 mins
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During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...
Manipulating application data
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Challenge
Manipulating application data
2 Tasks
20 mins
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Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...
Manipulating application data for BAs
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Challenge
Manipulating application data for BAs
2 Tasks
20 mins
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In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Manipulating application data in Dev Studio
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Challenge
Manipulating application data in Dev Studio
3 Tasks
20 mins
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To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Saving data to a system of record
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Challenge
Saving data to a system of record
3 Tasks
10 mins
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Setting up data ingestion
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Challenge
Setting up data ingestion
7 Tasks
40 mins
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...