Search | Pega Academy

Skip to main content

- Get Started with Community
  
  Tools and knowledge to help you succeed.
- Get Inspired
- Get Involved
- Roles
- Products
- Concepts
- What's New
- Browse Documentation
- Visit Pega Documentation
- Learn
  - My Training
    - My Dashboard
  - Find Training
- Certifications
  - Get Certified
  - Find Certifications
    - Verify a Certification
    - Find Pega Certified Professionals
- About
  - Learning
  - Programs
- Visit Pega Academy
- Get Support
- Support Resources
- Working with Support
- EXPERT INSIGHTS
  
  Master Pega products and capabilities with advice from our experts.
- Browse the Marketplace
- Get Involved with Marketplace
- Visit Pega Marketplace

- Pega.com
  
  Explore solutions, events, and customers
  
  PegaWorld iNspire
  
  Register for our flagship event
  
  Partners
  
  Discover program benefits and enablement resources
  
  Marketplace
  
  Extend Pega with components and apps
  
  My Pega
  
  Manage your organization's relationship with Pega
  
  Pega Community
  
  Drive success with centralized content and resources
  
  Documentation
  
  Find product guides and reference docs
  
  Academy
  
  Complete missions, earn badges, and stay current
  
  Pega Constellation Design System
  
  Browse library of UI/UX templates, patterns, and components
  
  Careers
  
  Pega Support

- Log in or sign up to set up user profile.
- Log in or sign up to set up personalized notifications.

Search

System Administration

Product Training

(Clear filters)

Language

English
Deutsch
Français
Español
日本語

Library

Product Training

Type

Mission

Module

Challenge

Skill Level

Beginner

Product

Capability

Artificial Intelligence

Voice AI

Case Management

Change and Revision Management

Conversational Channels

Chat and Messaging

Email

Data Integration

Data Management

DX API

Decision Management

DevOps

Enterprise Application Development

Dev/Designer Studio

Low-Code App Development

Mobile

Offline

Next Best Action

Project Delivery

Reporting

Robotic Process Automation

Security

Situational Layer Cake

System Administration

Installation and Deployment

User Experience

Role

Business Architect

Citizen Developer

Decisioning Architect

Next-Best-Action Analyst

System Architect

Pega Support

Module

Pega Support

2 Topics

25 mins
Pega Cloud for Government Visible to: All users
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Attaching PDF files to a case

Challenge

Attaching PDF files to a case

2 Tasks

10 mins
Pega Platform 8.8 Visible to: All users
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Running Pega Customer Decision Hub setup wizard

Challenge

Running Pega Customer Decision Hub setup wizard

4 Tasks

45 mins

Pega Customer Decision Hub '23 Pega Customer Decision Hub 8.8 Pega Customer Decision Hub 8.7
Visible to: All users
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

Search the archive

Previous Navigate to page 1 You are currently on page 2

Contact Us

About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

Join the conversation

X (Twitter)
Facebook
Linkedin
Youtube

Company

About Pega
Office Locations
Careers
Contact Us

Pega Sites

Pega Academy
Pega Community
Documentation
Support
Pega Marketplace
PegaWorld
Blog

Legal

Terms of Use
Support
Glossary
Privacy
Your Privacy Choices
Trademarks

©2024 Pegasystems Inc.

Open in new window

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Google Chrome
Mozilla Firefox
Microsoft Edge

Close Deprecation Notice Close Deprecation Notice