Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...

The goal of the Pega Express^™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform^™ provid...

The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

You just arrived on the GoGoRoad application development project as a Pega Business Architect. 

GoGoRoad is a membership-based automotive service...