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Neuen Szenariotest-Case erstellen
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Challenge
Neuen Szenariotest-Case erstellen
2 Tasks
10 mins
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GoGoRoad möchte einen Standard-Szenariotest erstellen, um Tests für den Case-Typ „Assistance-Request“ zu automatisieren. Erstellen Sie einen...
Customizing the user interface for agents
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Challenge
Customizing the user interface for agents
2 Tasks
15 mins
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You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Validating data against business logic
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Challenge
Validating data against business logic
1 Task
10 mins
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Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...
Validating data in Dev Studio
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Challenge
Validating data in Dev Studio
2 Tasks
10 mins
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GoGoRoad customers with Standard coverage provide credit card information during the Submission Stage of an Assistance Request Case to pay for...
Saving data to a system of record
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Challenge
Saving data to a system of record
3 Tasks
10 mins
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Standardwerte für Eigenschaften festlegen
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Challenge
Standardwerte für Eigenschaften festlegen
4 Tasks
10 mins
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Simulating an external data source
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Inspecting a Deployment Manager pipeline
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Challenge
Inspecting a Deployment Manager pipeline
7 Tasks
10 mins
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You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...
Integrating external customer service data
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Challenge
Integrating external customer service data
5 Tasks
30 mins
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Manipulating application data in Dev Studio
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Challenge
Manipulating application data in Dev Studio
3 Tasks
20 mins
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To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...