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Pega Cloud introduction

Pega and Software-as-a-Service

Pega Cloud® is the Pega Software-as-a-Service (SaaS) offering. The SaaS model reduces the amount of time, money, and effort that clients spend maintaining everything needed to run software smoothly. With Pega Cloud, our clients focus on delivering business value from Pega solutions and leave operations to us, reaping faster time to value and the ability to continuously innovate on up-to-date Pega versions.

As part of Pega Cloud, Pega handles a variety of activities for clients, such as:

  • Global deployment
  • Security Certifications
    • Example:  The Payment Card Industry Data Security Standards (PCI DSS); credit and debit card companies are required to process and store credit card transaction data in a way that meets this standard.  
  • Compliancy Certifications
    • Example: ISO/IEC 27001, which provides requirements for an information security management system (ISMS) to keep information assets secure, including financial information, intellectual property, employee details, or information entrusted by third parties.
  • Production availability of 99.95%.  In the unlikely event of a failure, Pega has the ability to recover your data and get your system running again.
  • Pega 24x7x365 Support

Related information

For more information about Pega Cloud-based products, see Learning about Pega Cloud.


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