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Medication Therapy Management
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Module
Medication Therapy Management
2 Rubriques
40 mins
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Medication Therapy Management (MTM) is a free program offered as part of Medicare Part D plans to certain members that meet specific criteria, as...
Next-Best-Action on digital
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Module
Next-Best-Action on digital
2 Rubriques
25 mins
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Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
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Module
Presenting a single offer on the web
3 Rubriques
25 mins
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Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...
Working in the Patient 360 profile
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Module
Working in the Patient 360 profile
8 Rubriques
1h 35 mins
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Running Pega Customer Decision Hub setup wizard
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Défi
Running Pega Customer Decision Hub setup wizard
4 Tâches
45 mins
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Use Case - Creating a new contact policy
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Défi
Use Case - Creating a new contact policy
2 Tâches
1h
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...