This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.

Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality...

Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

This mission will provide you with an opportunity to gain insight into Knowledge Buddies and Pega GenAI. Learn about the technical aspects of AI...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...