Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Business conditions

  • Module

    Business conditions

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Low-code defined

Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Configuring business conditions

Enabling Pega Customer Decision Hub agents

Importing customer data from a CSV

  • Défi

    Importing customer data from a CSV

    2 Tâches

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Setting up data ingestion

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice