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User guidance
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Module
User guidance
2 Rubriques
15 mins
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Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.
Creating and managing teams of users
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Module
Creating and managing teams of users
1 Rubrique
15 mins
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Best practices for building accessibility into Pega applications
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Module
Best practices for building accessibility into Pega applications
5 Rubriques
1h 15 mins
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Managing application access for Business Architects
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Module
Managing application access for Business Architects
2 Rubriques
30 mins
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
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Module
Managing Case relationships for the Business Architect
3 Rubriques
40 mins
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Case Life Cycle design for Business Architects
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Module
Case Life Cycle design for Business Architects
6 Rubriques
1h 15 mins
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Controlling Case workflow for Business Architects
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Module
Controlling Case workflow for Business Architects
6 Rubriques
1h 25 mins
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Business case for accessibility
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Module
Business case for accessibility
3 Rubriques
35 mins
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Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Calculating fields using Decision tables
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Module
Calculating fields using Decision tables
1 Rubrique
25 mins
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In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Case Management
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Module
Case Management
11 Rubriques
1h 35 mins
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Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.