Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

Examine the tools that are available to assist in debugging Constellation applications.

Explore how you can configure Views to create the user interface in a Constellation application. 

Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...

In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...