The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

Explore how you can configure Views to create the user interface in a Constellation application. 

Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...

In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...

InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...