Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...

As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.

Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.

Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...

Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...